Return Policy

At Tepechi Restaurant, we are committed to offering our customers an authentic and satisfying culinary experience. As a family restaurant, we value the trust our customers place in us and strive to ensure their satisfaction with every meal.

Returns and Refunds
Customer Satisfaction: If you are not completely satisfied with your meal, please contact us immediately. Our team is dedicated to resolving any issues and ensuring you have a positive experience.

Complaints and Adjustments: We kindly ask that any concerns regarding your order be reported during your visit or immediately after delivery. We will do our best to address the issue promptly.

Refunds: Refunds are considered on a case-by-case basis. We may offer a replacement or a discount on future orders as a solution.

Exceptions: Due to the nature of our products, we cannot accept returns of food items. However, we are committed to correcting any errors in your order.

Contact: For any questions or to discuss an issue with your order, please contact us directly at our restaurant or through our communication channels.

We appreciate your understanding and trust in Tepechi Restaurant. Our goal is to ensure you enjoy an authentic and memorable culinary experience.